Phone: 703-450-0155  |  Fax: 703-450-0156

Our Repair Process

1.  Scheduling Your FREE Estimate

Cascades Auto Body offers free estimates for you. Simply give us a call to schedule your estimate at a time that’s convenient for you. At the time of the estimate we can provide you professional advice on helping you with your insurance claim, rental car, and more. If you’re vehicle is being towed to our shop, we’ll accept it with open arms, write the estimate and let you know.

2.  Reviewing Estimate

Our estimators will conduct a comprehensive evaluation of your vehicles damage, list all of the damaged areas, identify parts that need replacement, and a precise cost estimate to fix the vehicle. Your full damage report will include digital photos as well to send electronically to your insurance company for processing. Once you’ve approved the work to be done, we can schedule a repair date for you. Don’t worry, we won’t do any work until you’ve fully approved the estimate and given your written “Yes” to the repairs.

4.  Painting Your Vehicle

Our experienced paint team uses the highest quality paint available to carefully match the exact color of your vehicle. We flawlessly return your vehicle to it’s original condition using our mixing equipment, paint booths, spray tools, and drying equipment – so rest assured!

5.  Re-Assembly

Once everything is fixed, of course, we have to put everything back together! We replace every part, bolt, and accessory to ensure top quality and precision.

6.  Quality Control Inspection

We pride ourselves on our quality control. The final inspection allows us to check every aspect of your vehicle to ensure the repairs are perfect before it leaves our shop.

7.  Detailing & Delivery


  1. Do you have a copy of your vehicle registration in your car?
  2. Do you have your vehicle Insurance Card in your vehicle or your wallet at all times?
  3. Do you have an Emergency Aid Kit in your vehicle?
  4. Do you have spare clothing in your vehicle?
  5. Do you have a Pre-Paid Phone in your vehicle?
  6. Do you have a charger for all your electronics in your vehicle?
  7. In case of an emergency, do you have a go-to person to call or you can give to the Emergency Response Team?
  8. Do you have a good working spare tire?
  9. Do you the  Basic Vehicle Tools to change tires?
  10. Do you have Personal Protection (not guns) accessories in your vehicle (spray, other non-lethal items)

Winter Checklist

3.  Drop Off and Repair

When the big day arrives to repair your vehicle we will be ready! Any parts that you need will have been ordered and waiting for our highly trained, certified technicians to fully repair your vehicle to it’s original quality. If we find any hidden damage is discovered, we will write an additional estimate for you. Our state-of-the-art facility ensures we have the frame, welding, and mechanical equipment to ensure a quality repair as fast as possible. From the inside to the outside, your vehicle will be repaired to top-notch shape.

Before your see your repaired vehicle, we make sure it looks beautiful! A full detailing is performed so you are ready to go. When it’s ready, we call you for pick-up and you can get back to your normal life with your repaired car!

8.  Your Satisfaction

Our pledge to you is that you will be completely satisfied with your experience. We want you to feel confident with your decision in choosing us to help you and your family with your repairs.

  1. Extra Winter Gear
    1. gloves
    2. scarf
    3. mittens
    4. Jacket
    5. Sweater
  2. Snow Shovels (2 at least)
  3. Snow Brush (2 at least)
  4. Umbrella
  5. Portable Battery-Operated Radio



45660 Woodland Rd

Sterling, VA 20166


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